Quality Control
A high quality service is maintained by ensuring that work is carried out by qualified competent personnel to the required British Standards and Health and Safety Recommendation and by regular quality control visits during work on site and after completion of jobs.
Complaints Procedure
Complaints are dealt with promptly and fairly emphasising our professional approach and determination to maintain customer confidence.
Health and Safety
We have the same positive attitude towards Health and Safety as we do towards Quality Control. We believe safe and tidy working conditions will help to produce quality workmanship and minimise complaints, hence our commitment the Company’s Health and Safety programme. Every engineer carries a Health and Safety manual detailing the Company’s breakdown procedures and safe working procedures covering all risks the engineers are likely to encounter. The manual includes; risk assessment guides and individual Company’s specific requirements. The manual is updated as soon as new information becomes available.
We are Safecontractor approved
SafeContractor is a highly respected SSIP Accredited Health and Safety Contractor Competence Assessment Scheme.
With this accreditation, you can rest assured that clients will be fully satisfied that you have met all the health and safety standards and regulations to carry out your job
Safe Contractor is well established within the construction industry, as well as throughout many other industry sectors, as providing a benchmark health and safety standard against which Contractors Health and Safety Arrangements and Provisions are reviewed.
SafeContractor is also considered as being an SSIP equivalent to CHAS, SMAS, Exor, Acclaim and ConstructionLine.
